The cartridges are also very easy to access, but you need to make sure the printer is turned on so that the cartridge carriage moves to the center of the printer. You can easily access paper jams and sheet rollers by removing the front paper tray, removing the back input tray, then removing the rear cover, or you can even remove the transport unit if the paper is stuck farther back. There are also some tasks to help you when cleaning certain parts of the printer, like the rollers and the bottom plate. There are some built-in tasks to prevent and resolve printhead clogging issues and banding due to misalignment. You may want to visit the website for your printer’s manufacturer to download the latest software and drivers for your printer.Like all inkjet printers, the Canon PIXMA TR8620a needs maintenance to keep it running smoothly. As a last resort, you may want to reinstall the printer driver. After restarting, you should try to print a test page again to check your printer configuration. If you are unable to print a test page after following the previous steps, you may want to restart your computer. Then in the General tab click on the Print Test Page button. Right-click your printer and select Properties. You can test your printer configuration by printing a test page. If you have more than one printer installed (such as several network printers) make sure you have selected the right printer as your default printer (right-click on the printer you want to use and select Set as Default Printer). If it says Offline, right-click on it and select Use Printer Online. Go to Start, Printers and Faxes.įind the printer you want to use and make sure it says Ready underneath it. If you still can’t print, check to make sure the printer is not set to offline mode. Next, check to make sure the printer cable is properly connected to both the computer and the printer. You may also want to check that it has ink if you are using an inkjet printer. First, make sure the printer is on and has paper in the tray. As with most computer problems, you should begin with the easiest solutions before moving on to more advanced troubleshooting steps.
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